❓ Frequently Asked Questions
Q1: Can I get some samples and what is the MOQ?
A1: Yes, sample orders are accepted and the MOQ is 20-30 pcs.
Q2: Are the products waterproof and moisture-proof?
A2: Yes, all of our models use waterproof materials and undergo high-temperature testing to provide the highest security.
Q3: Could I use my own LOGO on the product or carton?
A3: Yes, we provide design and customization services for logos according to your specific requirements.
Q4: What is the warranty period?
A4: We provide a 1-2 year warranty and offer permanent replacement parts support.
Q5: What are your terms of delivery and payment?
A5: We require a 30% deposit with the 70% balance paid before delivery. We accept T/T, Western Union, PayPal, and Credit Cards.
Q6: Do you test the goods before delivery?
A6: Yes, our professional QC department performs a 100% double-test on all products before shipment.
RVault Box
